![]() If there are any available updates, you will see an option to download and install them. Next, open the TomTom MyDrive app on your phone and check for any software updates. This can help resolve any existing bugs or glitches that may be causing your device to not connect properly.įirst, make sure you are logged into your TomTom account and that your device is connected to the internet. If you’re experiencing issues with your TomTom device, it may be necessary to update the device’s software. If it still doesn't work, you may need to take additional steps to troubleshoot the problem. Once you've checked your phone's GPS settings, try connecting your TomTom device again. Make sure "Location-Based Apple Advertising" and "Location-Based Recommendations" are enabled under "System Services," as well. Next, choose "Location Services" and make sure it is turned on. iOS: Click "Privacy" in the Settings app.If it isn't, switch it to “High accuracy”. Ensure that the “Mode” option is set to “High accuracy”. Android: Go to the Settings app and select “Location”.The connection between your phone and your TomTom device requires an active GPS signal. If your TomTom device is unable to connect, one of the first things to check is your phone's GPS settings. Reinstall the app and then reconnect your device if it still does not connect.įor assistance with TomTom MyDrive, contact their customer service department.ġ. Ensure that your TomTom gadget and phone are close by because Bluetooth connections require a specific amount of proximity between the two devices.Ģ. Choose the Bluetooth option in your phone's Settings.ģ. If Bluetooth is turned off, flip it on.Ĥ. Check the list of accessible devices for your TomTom device. Refreshing the list can help if it is not listed.ĥ. Once your phone has paired with your TomTom device, select it. Enter 0000 if a passcode or PIN is requested.Ħ. Your TomTom device will show up in the list of paired devices once pairing is complete.ħ. Go back to your TomTom app and check if you can now connect to your device. Your mobile device must be open when you open the app.Ĭheck to see if the app connects to the device. You should check your app's functionality if your device won't connect.Ĭheck that TomTom MyDrive works properly by following these steps: TomTom MyDrive is a powerful app for managing your device, allowing you to download maps, plan routes, and even share your current location. If your device is on this list and you are having trouble with the connection, restarting it and logging into your TomTom account may help to reset the connection. Once you input your personal information and click Submit your account should be activated and you will be able to access your device's settings. ![]() To do so, you need your device's serial number and its product code. In case your device isn't listed, you need to create an account for it. Make sure your device is listed under 'My Devices,' with accurate details. You can do this by visiting the TomTom website, signing in with your account information, and then making sure all of your device settings are up-to-date. ![]() When you're trying to figure out why your TomTom device won't connect, the first thing to do is check your TomTom account. This article will discuss some possible reasons why your TomTom device is not connecting and provide helpful tips on how to troubleshoot tom-tom my device connect the problem and get back up and running as soon as possible. ![]() Many people have experienced this issue in the past and it can be frustrating when you cannot get access to your device’s features. If your TomTom device isn't connecting to your other devices, you are not alone. ![]()
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